Terms of Use

Last updated: October 19, 2026

These terms apply to everyone who visits or uses Teachme.vn (TeachMe Vietnam, referred to as “TeachMe”, “we” or “us”), including learners, parents and tutors. By accessing the website, submitting a tutor request or registering an account, you accept all the terms below and our Privacy Policy.

1. TeachMe services

  1. Teachme.vn connects learners with tutors in Vietnam, online or at home, for programs including IB, IGCSE, A-Level, SAT and languages.
  2. TeachMe may recommend tutors based on information supplied by learners. Learners or parents decide which tutor to choose and whether to continue lessons.
  3. TeachMe does not guarantee that a tutor will be found for every request or that every tutor will find learners.
  4. Tutors are not TeachMe employees unless a separate written employment agreement exists.

2. Accounts

  1. You are responsible for the accuracy of your registration information and for keeping your password confidential. All activity on your account is considered to have been carried out by you.
  2. For learners under 16, a parent or guardian must register or submit a request on their behalf.

3. Tutor responsibilities

  1. Tutors confirm that they have the qualifications, age and legal eligibility required to teach in Vietnam, and are responsible for complying with relevant Vietnamese laws.
  2. Profile information (name, qualifications, experience, rates and other details) must be truthful and kept up to date. Tutors bear full responsibility for the content they publish, including where that content causes TeachMe to incur liability to a third party.
  3. Tutor profiles are publicly visible on the website and may appear in search engine results.
  4. Tutors are responsible for taxes and other financial obligations arising from their teaching income.
  5. Tutors must attend at the agreed times and give advance notice when changes are needed.

4. Learner and parent responsibilities

  1. Provide accurate information about learning needs, level, availability and contact details.
  2. Review the tutor’s information and qualifications before starting lessons. TeachMe does not guarantee the complete accuracy of information published by tutors themselves.
  3. For child learners, parents or guardians are responsible for supervising lessons, particularly those held at home.

5. Rates and payment

  1. Lesson rates, payment arrangements, cancellation and rescheduling policies are communicated or specifically agreed before lessons begin.
  2. Unless TeachMe confirms in writing that it collects lesson fees directly, TeachMe is not involved in and is not responsible for financial transactions between learners and tutors.
  3. TeachMe may change service fees or membership packages; changes do not apply retrospectively to amounts already paid.

6. Prohibited conduct

  1. Publishing false information, impersonating others, or publishing content that violates the law or accepted standards of conduct.
  2. Sending advertising or spam, or collecting learner or tutor information from the website for commercial purposes.
  3. Interfering with, attacking, probing or disrupting the website.
  4. Copying Teachme.vn content, images or designs without prior written permission.

7. TeachMe rights

  1. TeachMe may review, edit, temporarily hide or remove any profile, listing or content that violates these terms or shows signs of fraud, and may suspend the associated account.
  2. TeachMe may change, temporarily suspend or discontinue part or all of the website and services.

8. Limitation of liability

  1. The website is provided as is. TeachMe works to keep it stable and secure but does not guarantee uninterrupted operation or the complete absence of errors or malicious software.
  2. To the extent permitted by law, TeachMe is not responsible for tutor absences, specific learning outcomes, or incidents, losses or costs arising from direct relationships between learners and tutors outside the scope of services provided by TeachMe.

9. Personal data

Personal data is collected and processed in accordance with our Privacy Policy.

10. Changes to these terms

TeachMe may update these terms. The update date appears at the top of this page. Continuing to use Teachme.vn after an update means that you accept the revised terms.

11. Governing law and dispute resolution

These terms are governed by Vietnamese law. Disputes should first be resolved through negotiation; if no agreement is reached, the parties may refer the matter to the competent authority in Ho Chi Minh City.

12. Contact

Call +84 777 202 857 or send a message through our Contact page.